Customer Feedback

At eurocosm.com we pride ourselves on the attention we pay to customer satisfaction. Here are some examples of what our English-speaking customers have to say about us.

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Hello, I just wanted to thank you for the best service I think I’ve ever had. I received my order yesterday, less than 24 hours after placing it, and am very pleased with it indeed. I’ll certainly be coming back for more Cornish Blue when I feel the need for more! Best wishes, Jenny - Birmingham Just to let you know we have received the phone and we are delighted with it. It is in excellent condition, - I suppose you have to do a fair amount of restoration, and it even says 'Whitehall' which was my husband's preference. It is in fact, a real pleasure, to use and handle this type of phone - plus it looks supercool. - Sophie, UK I purchased a record player from yourselves on Monday. I am very pleased to say it arrived this morning Wednesday in perfect condition. My Boyfriend will be overjoyed as it is a 40th Birthday gift for him ... Many thanks, I will be using and recommending your website again in the near future. Kindest regards Martina.C, Bristol My order arrived this morning at 11.00am. Thank you for a wonderful service and look forward to dealing with you again. Best wishes. Roy C, Braintree Thank you very much for your quick response and for dealing with this issue so sympathetically. Sorry it took so long to enquire about this. I will seek to use your services again as I am impressed with your service. Regards, Graham Just wanted to say a big thanks for the quick delivery, it arrived in time for his birthday and it was very much appreciated. I'll be sure to recommend your service to others! Thanks again! Nicholas.O, Somerset I have received the bike, is beautiful - Many thanks - MP, Italy I have just taken delivery of the phone and am absolutely delighted. I am very impressed with your service and the email contact at each stage of process has been reassuring. thank you Sue, UK I received my bicycle today (just moments ago). I congratulate you on the prompt service - that is AMAZING! I love the bike - can't wait to ride it! Thanks so much - P.Wilson, USA Just a quick email to thank you very much for such a prompt delivery of my order. I only ordered yesterday and the delivery man was banging on the door at 7.30am this morning!! Thanks and regards to you all. Best wishes - LS, West Midlands Arrived today. Many thanks for being so helpful. My daughter is thrilled with her birthday present (s)! Regards J.Finlay - London What can I say, Fantastic Service, I received the springs today and they were perfect, I have 2 very happy Kids. Could you now send me some sunshine please…..hahah. Thank you again. - K,Sheffield DEAR SIR, I'VE JUST RECIEVED MY NEW TELEPHONE, JUST TO LET YOU KNOW IT'S WONDERFUL! AND AS SAID IN FANTASTIC CONDITION. AGAIN MANY THANKS DEB B. - Devon Just to say thank you very much for 'sorting out' our enclosure order it all arrived yesterday and we now have it all assembled. Thanks again, Louise - Suffolk Thank you very much. Fantastic service and would recommend you to anyone. Regards M.Stewart - Essex The items have arrived safely - excellent service - GA, Guildford Arrived in perfect condition. Thanks very much - NG, UK Many thanks for your prompt and effecient service in the purchasing of my nostalgic jug. I placed the order yesterday and it arrived first thing this morning. I am very pleased with the jug it's exactly the type Iwas after. Thanks. Phil K, Leeds The goods were received this morning. I just wanted to thank you for getting it to me so promptly and was much appreciated. Regards, S.Binns, Leeds Thanks very much for a great service - Amanda, Derbyshire JUST TESTED IT OK. NOW JUST WAIT FOR THE WEATHER. THANKS FOR YOUR GOOD SERVICE - P.BLAKEY, Dorset (Restored telephone) received this afternoon. Many thanks - great item - Peter, Edinburgh Arrived safe and sound this morning - many thanks! Excellent service - I'm sure I will be back to you in the future. The Freephone number is a huge plus point. best wishes Paul, Nottingham Hello - I am back in the USA with the lovely basket; thanks so much for arranging its delivery to my hotel, it was there waiting for me. I may get a second identical one in September, when I return to London for another visit, and if so, you'll see my order in your system. thanks again - J.Lande, Washington Order arrived today. First class products. Many thanks - Henry, Pembrokeshire Excellent service. My order arrived at 8.30am the following morning. Regards and thanks. A.Poole We love your site – we’ve referred to it so much over the past few days while we’ve been trying to choose what type of trampoline to get. It’s great finding a site with such impartial and practical advice. With your help, we’ve narrowed our choice down to two models, and now we’re totally stuck – we just don’t know which one to order! We’ve decided on either a 12’ Banzoogi High Jump with the Fun Ring enclosure, or the new Oval JumpPod ... Once we’ve been able to make our minds up, we’ll order straight away! Emily, UK Thank you for an excellent service - AH, UK Thank you so much for the bike it is great and looks fantastic - worth waiting for. Take care. from Matt, UK I bought your Quicktionary II Japanese less than a month ago and I am fully satisfied with it. It is simply great! - CG, France The bean bag has just been delivered. It is very nice. Thank you again to Cindi for all her help. Best regards, Laurence, UK Arrived last week. Very nice piece of work. Worth waiting for. Many thanks - R.Warmington , UK Just wanted to say how delighted I am with the level of service provided by yourselves. I ordered my table tennis table almost 2 weeks ago, and requested delivery for yesterday for my son’s birthday, and it arrived bang on schedule without any hiccups, and the table itself is fantastic. It was a great surprise for my son! J I spoke to a number of your staff, when initially ordering, to confirm delivery etc (for my own peace of mind), and they were all very helpful and friendly, and followed up our conversations with e-mail confirmation where required. The delivery service was also very good, with text confirmation of the delivery slot the day before, and a phone call giving a 15 minute warning that they were on their way. Overall I was very impressed and will definitely be recommending you to friends and family. Thank you very much! - MB, Kent Thank you very much for sending this so quickly - it arrived safely yesterday morning - JB, Bristol Just received my purchase. I'm amazed I received it so quick!! Many thanks for your excellent service! - K.Blair, London The hamper arrived today - thank you very much it is beautiful and exactly what I wanted. Thank you - C.Bourne, Wales If you would like to make a comment, please do not hesitate to contact us